1. Finding the Log In

   The Log In can be found at the top right-hand side of the page. There are three Log In options: RSNA member/non-member, member of a related society (e.g. AAPM), or creating a new account.

2. Log In Issues

   If your user credentials do not allow access to the online educational platform, please contact RSNA Customer Service.

3. Identifying if you are a Physician or Non-Physician

   When you Log In for the first time, you may be prompted to identify yourself as a Physician or Non-Physician. This is directly tied to the type of certificate that you will be issued at the conclusion of an activity. If you receive the incorrect certificate (see Certificates/CME Repository/CME Questions section of this Help page) or need assistance with this portion of the website please contact RSNA Customer Service.

4. Updating information in My Account

   My Info under the My Account section is a static page. If you notice items that need to be adjusted or updated please contact RSNA Customer Service.

1. Where can I learn more about RSNA membership options?

   RSNA offers three membership packages: Basic, Standard and Full Access. Visit the Join RSNA page to learn more about what’s included in each package.

2. Who has access to the Online Learning Center?

   Both members and non-members have access to the Online Learning Center; however, RSNA members with the Basic package pay the non-member rate for paid activities, including CME activities. RSNA members with the Standard or Full Access packages receive complimentary access to CME activities and exclusive discounts to certificate programs.

3. I want complimentary access to CME activities; how can I upgrade my membership package?

   To upgrade your membership package, contact customer service at customerservice@rsna.org or call 1-877-776-2636 (in the U.S. and Canada) or 1-630-571-7873 (outside the U.S. and Canada).

4. How much do educational activities cost in the Online Learning Center?

   Paid CME activity rates vary. Please reference the price for the specific educational activity you are interested in.

1. Search for educational activities 

   Click on the “Catalog” tab and select the search box. Type the activity number, activity name, or any keywords into the search box.

   Helpful Tip: Click on the “Clear” button to clear the search field before using filters.

2. How to use the filters

   Click on the “Catalog” tab. Use the search and filter box at the top of the page. Use the different filters to find a specific activity. Click on a specific filter to choose a term from that filter box.

3. How to delete a filter that you have selected.

   If you wish to delete one of your selected filters, click on the “x” next to the individual term you wish to delete. To clear all selected terms within a filter, click on the red “x” in the box. This will allow you to start over with different selections.

   Helpful Tip: Click on the “Clear” button to clear the search field before using filters.

4. How to sort the catalog list by title, number of CME, or expiration date

   Within the Catalog list, click on the arrows next to “Title”, “CME Credits” or “Expiration Date” in the catalog header. You can sort the title column in alphabetical order, or ascending or descending order for the number of CME credits and expiration date.

5. Enroll in an activity

   To enroll in an activity, click on the “Launch” button next to the activity title. If you are not a member, or if there is a cost associated with the activity, this button may say “Buy Now”.

   Helpful tip: Click on the “View Details” link of an activity to view the product description, expiration date, learning objectives and technical requirements before purchasing.

6. Payment options for fee-based activities

   The following major credit cards can be used for online payments: VISA, MasterCard, American Express and Discover

7. Issue with purchasing an activity

   If you receive an error message when trying to use a credit card to purchase an activity, please contact RSNA Customer Service at 1-630-571-7873 (toll) or 1-877-776-2636 (toll free US and Canada only) or via email: RSNA Customer Service.

8. Access to RSNA's journal-based CME tests

   RSNA members have access to RadioGraphics and Radiology journal articles free of charge. Non-members who purchase journal-based CME tests are offered complimentary access to the associated journal article for that activity.

1. Location of activities in which I am currently enrolled but have not completed

   Click on the “My Learning” tab on the top of the webpage to view your “In Progress” activities. The “In Progress” tab will display the activities you are currently enrolled in but have not completed. You may choose the option to “View Details” of the activity or “Launch” when you are ready to resume the activity.

2. Viewing and printing certificates for activities in the current online education platform 

   A user must earn an 80% or higher pass rate for the CME activity post-test and complete an activity evaluation in order for a certificate to be awarded in the online education platform. To view or print a certificate, click on the “My Learning” tab at the top of the webpage to access your learning record. Individual activity certificates are located on the “Completed” tab. A user can also view and print individual certificates by clicking the PDF icon located next to the activity you have completed. You will be asked to download the document. After downloading the document you can then print it for your records.

3. Viewing and printing certificates for activities completed online before August 2017

   RSNA members who completed online activities prior to August 2017 can view a full RSNA transcript in the CME Repository. Most institutions and organizations will accept a transcript in place of individual activity certificates. A link to the CME Repository can be found in the black bar at the upper right hand side of your screen. The CME Repository tracks and stores all of your RSNA CME activities from 2001 through the present. If you are a Non-member or are experiencing issues accessing your certificate, please contact RSNA Customer Service (customerservice@rsna.org). Please include the following information: Full Name, RSNA Customer ID (if known), Activity Name, Date of Completion, Email Address.

4. Viewing post-test scores

   A user’s Post-Test Scores can be found in the Completed Tab within “My Learning”, however any activities completed prior to August 2017 will not show a score.

5. Downloading a full report on RSNA online activities

   All users of the new online educational platform can print a transcript of completed activities by going to the Completed Tab within “My Learning”. Click on the dropdown menu containing the year and select “All”. There is a PDF icon on the very top of the table titled “Download all completed activities”. Click on the PDF icon. You will be asked to download the document. After downloading the document you can then print it for your records.
   

1. Launching an activity

   Launch an activity by clicking the “Launch” button in the Catalog or in the “In Progress” tab under the “My Learning” section.

   Helpful tip: The activity will open in a separate browser window. It is strongly recommended that you maximize the activity window. Do not close the separate Welcome page or My Learning window while you are working on an activity.

2. Navigating through an activity

   After you launch an activity, a menu will appear on the left-hand side of the screen. Navigate through an activity by clicking the links in the left-hand menu. The activity evaluation will unlock once you have reviewed/completed the activity content.

3. Auto-saving activity progress

   If your active session times out for a particular activity, you may be prompted to Log In again, but your progress will be saved within the activity itself. Post-tests do not need to be completed in one sitting. Click the “Resume” button on the assessment page to continue.

1. CME credits transferring to the CME Repository

   For RSNA members, all CME earned through the online education platform will automatically transfer to the CME Repository. If you do not see your CME credits transferred after one hour, please contact the Online Education department. For activities that do not have CME, your record of participation will remain in the “Completed” Tab within the online education platform.

   
   

• High speed internet connection
• Latest versions of Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari
• Media/Audio software, such as Windows Media Player or Quicktime
• Computer equipped with audio output (such as speakers or headphones)
• Free Adobe Acrobat Reader (download)
• JavaScript enabled
• Pop-up windows enabled

Mobile/Tablet

This site is compatible with smartphones and tablets. However, older activities may have features that display better on a desktop computer.

Helpful Tip: For optimal site performance:

• Avoid using the “Back” button when navigating the LMS site.
• iPhone and iPad users should avoid switching between Landscape and Portrait mode while viewing a course.  In your settings, you may want to lock your orientation.
• Use Google Chrome for the best experience.

The opinions or views expressed in this activity are those of the presenters and do not necessarily reflect the opinions, recommendations or endorsement of RSNA. Participants should critically appraise the information presented and are encouraged to consult appropriate resources for information surrounding any product or device mentioned. Information presented, as well as publications, technologies, products and/or services discussed, are intended to inform the learner about the knowledge, techniques and experiences of RSNA faculty who are willing to share such information with colleagues. The RSNA disclaims any and all liability for damages to any individual user for all claims which may result from the use of said information, publications, technologies, products and/or services and events.

RSNA will not issue any refunds or exchanges for online only versions of educational products or activities purchased online. Please review the entire product or activity description prior to purchase.

Where can I find my certificate for the Imaging AI Advanced Certificate Program?

You can receive and print your certificate within the course itself.

Once you have launched the course, please proceed to the Imaging AI Advanced Certificate Program overall evaluation by using the left hand navigation panel to go to “Imaging AI Advanced Certificate Program: Overall Evaluation and Certificate.” Within there, go to Print Your Certificate.

You can reprint your certificate as many times as needed. We do recommend following the printing instructions for the best layout.