Key Elements of Radiology Quality Management (2025)-Lean Strategies for Managing Patient flow, Scheduling, and Equipment Utilization

Lean Strategies for Managing Patient flow, Scheduling, and Equipment Utilization

Video Transcription

Video Summary

Marta Halvern from Intermountain Health describes using lean strategies to tackle two projects focused on improving patient flow, scheduling, and equipment utilization. By gathering teams, understanding issues, and conducting experiments, they improved emergency department (ED) overcrowding and interventional radiology (IR) procedural demands. The solutions involved simplifying processes, reorganizing spaces, and adjusting staffing to address capacity and demand mismatches. The first project reduced ED transport and tech time, while the second restructured IR workflows, achieving goals despite rising demands. Continuous monitoring and adjustments ensured sustained improvements, even through the COVID-19 pandemic.

Keywords

Quality Improvement

PDSA Cycle

Outcome Measures

Process Measures

Run Charts

Strategic Measurement

lean strategies

patient flow

emergency department

interventional radiology

process improvement